FAQ
Frequently Asked Questions (FAQ)
1. How long does delivery take?
Orders are usually processed within 1–2 business days. Delivery times vary depending on your location, but typically take 3–7 business days.
2. Do you ship internationally?
Yes, we offer international shipping. Shipping costs and delivery times depend on the destination and will be calculated at checkout.
3. How can I track my order?
Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order online.
4. What payment methods do you accept?
We currently accept the following secure payment methods:
- Visa
- MasterCard
- American Express (Amex)
- Discover
- PayPal
- Apple Pay
- Google Pay
- Shop Pay
- Cash App
5. What is your return policy?
If you are not fully satisfied with your purchase, you may return items within 7 days of receiving your order. Items must be unused, in their original packaging, and in the same condition as received.
6. How do I request a return or exchange?
Please contact our support team at support@nkstoreht.com with your order number and details. We’ll assist you with the process.
7. Are your products true to size?
Yes, but to be sure, we recommend checking our Size Guide page before placing your order.
8. How can I contact customer service?
You can reach us via:
- Email: support@nkstoreht.com
- Instagram DM: @nkstoreht